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“When
will you have a home banking service, allowing users
to check their account balances and carry out banking
transactions online?”
By the end of year 2001, NSGB will launch its home banking service allowing online transactions and inquiries on account
balances. NSGB already offers a similar service
through the mobile phone: Porta Bank, the
first mobile banking solution in Egypt. Please feel
free to give your comments and suggestions through
the “Contact Us” section.
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“How long
does it take to have a loan in your bank?”
Just a couple of minutes!
If your employer subscribes to Corpstaff Global
Agreement, you will have the opportunity to get
a “Speed Loan”, which allow you to get an immediate
reply (the loan amount) just by visiting the branch!
All other NSGB loans
are also available at our branches
in a very quick time! |
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“How
to get the annual report of NSGB? of Société Générale
Group?”
NSGB annual report is available
on this site, under Financial
Statement section (downloading option).
Societe Generale Group report can be downloaded
on the web site “investors relations” to the following
address:
http://www.ir.sogen.com/
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“I
lost my VISA electron, what should I do?”
Immediately contact your NSGB
branch to report the loss or theft and arrange
for a replacement card. No matter where you travel
in the world, you can call VISA Global Customer
Assistance Service:
http://www.visa.com/pd/lost/main.html
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“Which
browsers are best for viewing the site?”
Download version 4 of one of the
following browsers, if you do not have it yet. They
are frames-compliant and able to display dynamical
content. |
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“How
should I adjust my monitor’s display to get the
most out of the web site?”
The site has been designed for
a 800 x 600 screen display area in thousands of
colours. |
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“How can
I get in contact with NSGB customer service or an
account officer?”
You simply have to click on the
“Contact Us” button in
the navigation bar at the top of each page and formulate
your request in the body of the e-mail or filling
the appropriate form. The webmaster will be responsible
for responding to your request and finding the right
contact within no more than 48 hours. |
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“How
can I have an overview of the whole site?”
The “Site Map” button, which is
at the top of each page in the navigation bar, provides
details of all the sections, as well as their content
headings. All the links enable you to find the information
you are looking for more rapidly |
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